Our Approach

The Confluence Global team has many years of experience with the leading association management systems. We deliver useful documentation to ensure you are fully equipped to efficiently and effectively run your system.

Delivering You More Than Technology

We use a best-practices approach through Modern Agile project management to design, build, and support your requirements and scale. We can scale up or down to meet your needs. We deliver more than just technical requirements. As a trusted partner we deliver peace of mind.


  • Discover and analyze your requirements
  • Establish direct and indirect project stakeholders
  • Set goals and timelines


  • Manage with the Modern Agile approach
  • Deploy declarative and custom development services
  • Deliver quality, useful documentation


  • Ensure you are fully satisfied with the results
  • Provide client-side augmentation services
  • Recommend system optimization strategies

Solving Complex Problems is Their Specialty

Craig Dellorso and his team at Confluence Global have been assisting us with our complex Nimble AMS implementation, including integrations to LMS, CMS, and SSO.
He is always so willing to talk through the project architecture and is happy to provide an assessment of how his team can help or point you in the right direction.
American Bankers Association
Sandy Minners
Washington, DC

System Integration is In Their Blood

I highly recommend the Confluence Global team with full confidence. The CG team did several successful RFPs and deploys while I was at the American Bakers Association as their SVP - Operations. As the COO at the NAHRO, I have engaged them in two CRM projects and both are going very well. System integration is in their blood.
Confluence Global is like an extension of your team. They get to know your people, your stakeholders, your pain points, and provide tailored and reasonably priced solutions that really work. Again, I highly recommend CG!
National Association of Housing and Redevelopment Officials
Chuck Wellard
Chief Operating Officer
Washington DC

Going Above and Beyond

I loved working with Confluence Global because they pay attention to all of the details, resulting in a polished product. They cared about our solution as much as we did. Working in less-than-ideal conditions, they were able to help us see the light at the end of the tunnel by going above and beyond working with our staff.
Advanced Medical Technology Association
Dave Golden
Director, Information Technology
Washington, DC

Delivered Every Step of the Way

After a thorough search, we chose Confluence Global as our partner for implementation of our new AMS. They delivered every step of the way. Confluence Global ensured they understood our business processes and requirements in order to successfully launch the new AMS last February. We plan to continue our partnership, so that we can continue to provide excellent experiences for our users.
National Commission on Correctional Health Care
Norma G. Castrejon
Director, Information Technology
Chicago, IL

We Couldn’t Have Done it Without Them

We were unsure how to get the most out of a new AMS. Confluence Global helped us evaluate and implement YourMembership. With their help, we now have one system that integrates our website, member portal and learning management systems. We couldn’t have done it without them.
Warehousing Education & Research Council (WERC)
Michael Mikitka, CAE
Oak Brook, IL

They Understand Member Data

Confluence Global was instrumental in helping us get our data converted so we could launch onto a new membership system and website. They understand member data, are technically knowledgeable and efficient, and they communicate well. We were able to convert and launch within a couple of months, which is amazing given our small staff.
California Educational Technology Professionals Association (CETPA)
Andrea Bennett
Executive Director
Sacramento, CA

Personal Touch

The Confluence Global team were dedicated partners who worked closely with our staff to successfully complete our AMS migration, something 3 other vendors in 8 years had failed to do. They had the project management, technical staff, and personal touch to get the job done right.
National Commission on Correctional Health Care
James Pavletich, MHA, CAE CEO
Chicago, IL

Our Clients

A sample of our clients...